Unable to register

Samantha's Avatar

Samantha

05 May, 2012 07:12 PM

I am struggling to register, it keeps on coming up with a message 'this field is required', however there is no tick box or anything. Which leaves me unable to register. I have included a snapshot for you. I am on windows 7

Hope you can help, am dieing to register :)

Kind regards
Samantha

  1. 2 Posted by Zuzel Vera on 05 May, 2012 07:26 PM

    Zuzel Vera's Avatar

    Could you please check if the recaptcha field on https://accounts.google.com/SignUp is visible in your browser?

  2. 3 Posted by Zuzel Vera on 05 May, 2012 07:28 PM

    Zuzel Vera's Avatar

    The recatcha field on https://accounts.google.com/SignUp should look like in the atached image.

  3. 4 Posted by Zuzel Vera on 05 May, 2012 07:31 PM

    Zuzel Vera's Avatar

    The field that is missing on the screenshot that you send me of p2pu registration is also a recaptcha field (see atached image).

  4. 5 Posted by Samantha on 05 May, 2012 07:33 PM

    Samantha's Avatar

    yip, that field was definately missing, there on the mac but not on the Win7 IE?

  5. Support Staff 6 Posted by Dirk on 08 May, 2012 11:31 AM

    Dirk's Avatar

    Hi Samantha

    We have been struggling to recreate the problem on our side.

    Have you been able to register on the site in the mean time?

  6. 7 Posted by samanthawestbynunn on 08 May, 2012 11:39 AM

    samanthawestbynunn's Avatar

    Hi Dirk, thx very much for your mail. I did manage to register on the site, I went thru' my mac and it was fine. Perhaps on the pc I shld have tried firefox, didn't think of that. But thanks again for your concern.

    Kind regards
    Samantha

  7. Dirk closed this discussion on 08 May, 2012 12:12 PM.

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