Messed up account

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dpic

03 Jul, 2012 08:19 PM

I had an account 'thesilentnumber' with email [email blocked] but i wanted my username to be 'dpic'. Changing my username wasn't possible so i deleted 'thesilentnumber' and created 'dpic' with a temporary email. When i tried to change the email address to the primary account, it said it was taken.

Is there a way the accounts 'thesilentnumber' and 'dpic' can be merged? Or I can just get my old account 'thesilentnembur' back with the username changed to 'dpic'? Or if none of those are possible, can the email address of 'dpic' be changed to the email that was associated with 'thesilentnumber?

Thanks,
Danny

  1. Support Staff 2 Posted by Dirk on 05 Jul, 2012 08:00 AM

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    The easiest would be to change the email address of dpic to your email address currently associated with thesilentnumber. Unfortunately I don't think it would be possible to merge the two accounts, so any interaction that you had while being thesilentnumber will stay associated with thesilentnumber.

    Is this good for you?

  2. 3 Posted by dpic on 05 Jul, 2012 10:15 PM

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    As I said, that isn't possible because it said the email account was taken by an existing account, even though the account was deleted.

    That's why i need to merge them, or have an admin swap the emails manually.

  3. Support Staff 4 Posted by Dirk on 06 Jul, 2012 02:18 PM

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    Ok, then I will swap the email for you. I will just need to confirm your email.

    Regards
    Dirk

  4. 5 Posted by dpic on 06 Jul, 2012 06:46 PM

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    There's no way to delete 'dpic' and change the username of 'thesilentnumber' to 'dpic'?

  5. 6 Posted by dpic on 09 Jul, 2012 09:58 AM

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    If not, what is the best way for me to securely confirm my email?

  6. Support Staff 7 Posted by Dirk on 11 Jul, 2012 01:57 PM

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    Cool, did the update to your email work fine?

    Cheers
    d

  7. Dirk closed this discussion on 11 Jul, 2012 01:57 PM.

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